Sale Item
Save 10% 4-Pack
$133.80 $119.95
Save 15% 8-pack
$221.60 $187.95

Warranty

Quality materials and craftsmanship are the primary focus at Lodesol to create long lasting durable products. All products are tested in conditions exceeding their standard use to guarantee that they will last. If our products fail to stand up to your use, a replacement will be issued at request for no additional cost.
Contact  
warranty@lodesol.com with a description of any
problem and we will process a replacement.

Shipping

Orders placed by 2:00pm PT will be shipped same day, all other orders will ship the following business day. We ship with UPS and USPS dependining on your choice at checkout. If another carrier is desired please contact us prior to ordering for a quote. If this is not possible on our end we will notify you immediately with an expected ship date before processing the order.

Returns/Refunds

We offer a full refund on products that are new and unused returned to us within 30 days from the day it was delivered. Buyer is responsible for return shipping and a full refund will be issued once the product arrives at our facility in new condition.  It is our goal to ensure that if you are not satisfied with our products upon arrival that you are satisfied with our customer service. For any desire to return our products whether used or new we ask you to contact support@lodesol.com for individual care. 

Privacy Policy

We value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any personally identifiable information to any third party, unless we are legally required to do so or you authorize us to do so.

Information Collection & Use:

Our site's registration form requires users to give us contact information (like their name and email address). The customer's contact information is used to contact the visitor in the event of a problem when processing an order. For example, problems with credit card verification, product availability, etc. Users have a choice of receiving future mailings during the registration process.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address), and financial information (like their account or credit card numbers). The customer's contact information is used to get in touch with the visitor when necessary. i.e, in the event there is a problem processing an order, corporate changes, or changes in privacy practices. Financial information that is collected is used to bill the user for products and services. The customer ID numbers are assigned to Web site visitors to verify the user's identity and for use as account numbers in our record system.

Security:

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and protected. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing".

If you have any questions about the security at our web site, please send an e-mail to contact@lodesol.com.